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How to Find Your License Code for TurboTax Desktop?

TurboTax Desktop requires a license code to activate the software and start filing your taxes. If you've misplaced your license code, don’t worry—there are several ways to retrieve it. This guide will walk you through different methods to locate your TurboTax Desktop license code so you can continue with your tax preparation.

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What is a TurboTax License Code?

A TurboTax license code is a unique 16-character combination of letters and numbers that activates your software. Without it, you won’t be able to access the full features of TurboTax.

Ways to Find Your TurboTax License Code

1. Check Your Email Confirmation

If you purchased TurboTax online from Intuit’s website or an authorized retailer, you should have received an email with your license code.

  • Search your inbox for an email from Intuit or TurboTax.
  • Look for subject lines like "Your TurboTax Order Confirmation" or "TurboTax License Code".
  • If you can’t find the email, check your spam or junk folder.

2. Log into Your Intuit Account

TurboTax stores your purchase details in your Intuit account. Follow these steps to find your license code:

  1. Visit TurboTax’s official website.
  2. Sign in with the email and password associated with your purchase.
  3. Click on "Downloads" or "Order History" under your account settings.
  4. Find your purchased product and check for the license code.

3. Check Your TurboTax CD or Retail Box

If you purchased a physical copy of TurboTax from a store, your license code should be:

  • On the CD sleeve or packaging.
  • Inside the manual or instruction booklet.
  • On a sticker attached to the product box.

4. Look in Your Installed Software

If you previously installed and activated TurboTax, you may be able to find your license code within the program.

  • Open TurboTax Desktop on your computer.
  • Navigate to Help > About TurboTax (on Windows) or TurboTax > About TurboTax (on Mac).
  • Some versions may display the license code here.

5. Contact TurboTax Support

If you’ve tried all the above methods and still can’t find your license code, you can contact TurboTax customer support.

  • Visit the TurboTax Support Page.
  • Choose "Contact Us" and follow the prompts.
  • Have your purchase details ready, such as the email used for the purchase or a receipt if you bought it from a store.

Final Thoughts

Losing your TurboTax Desktop license code can be frustrating, but with these steps, you should be able to recover it easily. Whether checking your email, logging into your Intuit account, or finding it in your software, you have multiple options to retrieve your code and get back to filing your taxes smoothly.

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